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FAQ

Products / Ordering

How long does it take for me to get the proof of my job?
Most proofs are emailed to you with in 3-5 hours from placing your order Monday through Friday. Orders received on the weekend, or during Holidays, will receive their proof the following business day. 

How long will it take to get my order?
Most jobs are produced in 5-7 working days from the day you approve your order for production. Custom tshirt orders can take up to 2 weeks after approval. This does NOT include shipping time.

How can I get my order even faster?
We will always do our best to help you meet your deadline. Once you have placed your order, simply call us (1-800-370-5591) and let us know when you must absolutely receive your order. We will do our best to help you meet your deadline. We do all this as a courtesy to any of our clients.

Customizations
Most of our templates can be fully customized to your business needs. This means that once you place the order, and have requested to see a proof, you can at that point request any changes you need to be made to the product. Customizations can include changes to your company imprint, adding a logo, and any text or layout modifications you require to make this product your own. 

When do I get billed?
The full amount of the order is automatically billed to your credit card at the time your order is placed. 

Cancelations
You can cancel your order at any time prior to production and receive a full refund. If your order has already been printed and shipped, a full refund minus the cost of shipping can be issued. 
 

Using The Print It 4 Less Web Site

What is your phone number and operating hours?
You can contact us at 1-800-370-5591 or 561-368-4225 from 8.30am to 5.30pm Monday through Friday EST. You may also email us.

Your privacy and security?
No information we collect is shared with any other company or website. Your information is only used to contact you when necessary. Credit Card information is only used to bill you for products ordered. Our shopping cart uses the latest secure server technology. When placing your order online, your credit card information IS NOT saved or shared with anyone.
 

CHARGES, BILLING & PAYMENTS

What payment methods do you accept?
We accept Visa, MasterCard, American Express and Paypal.

What information is needed for payment? The following information is needed:
Credit card number, cardholder name, expiration date, security code and Billing information

Why do You need my Billing address?
The billing address is where your credit card company sends your statement to. If you enter a different address on the billing section, the credit card company will not authorize the charge. This policy is intended to protect you from unauthorized or fraudulent use of your credit card.

When am I billed for my order?
The full amount of the order is automatically billed to your credit card at the time your order is placed. You can cancel your order at any time prior to production for a full refund. Once the order is printed and shipped, a full refund minus shipping cost can be issued.

Can you bill me?
No. All orders are pre-paid, unless you are printing for a city, municipality, government agency or you have an account set up with open credit.
 

Shipping Services

Standard shipping is UPS ground. You may select UPS 2nd or 3rd day service or USPS service. This does not expedite your production, It simply means that once your order is completed it will be send to you with a faster UPS or USPS service. Our online shipping prices are valid within the continental United States. For Alaska and Hawaii, please order using USPS or call us for the best rates. We have clients all over the world and are happy to provide you with the best combined pricing on any printing project.

Where can I check shipping transit times?
Once your order is shipped a confirmation will be emailed to you with your tracking number.

Expedited Shipping
You may select UPS 2nd or 3rd day service. This does not expedite your production, It simply means that once your order is completed it will be send to you with a faster UPS service. Our online shipping prices are valid within the continental United States. For Alaska and Hawaii, please order using USPS or call us for the best rates. We have clients all over the world and are happy to provide you with the best combined pricing on any printing project.
 

Printing Options

Can I order 2-color Forms?
Yes, We do offer 1, 2 or full color printing. Most full color printing is done on the top part (white). parts 2, 3 or 4 (yellow, pink, gold) do print in 1 color black ink.

Can you print forms that are different than the standard formats?
Yes. As wholesale printers, we have seen them all. Not all forms are designed or built the same way. We will be happy to price your printing project for you regardless of it's complexity. If we are not able to fulfill your printing needs, we will be happy recommend you to someone who can.

Is there an extra charge for bleeds?
No. We do not charge extra for bleeds. How ever you do need to include 1/8" of design on the bleeding edge.

How do I order multiple pieces?
Simply place a separate order for each printed piece.

What kind of paper will my job be printed on?
Forms are printed on recycled 20# paper.
Business cards are printed on 80# or 12 point stock depending on the design & number of inks used
Brochures are printed on 100# gloss text
Post Cards are printed on 12 to 14 point card stock
All full color printing projects are UV coated unless instructed otherwise.

Forms with the last page hard manila cover?
If the last page of your multi-part form is hard cover, simply email us your printing spec's and if possible the file you need printed. We do print these types of forms all the time and will be happy to extend our wholesale pricing to this project.

Can you print your design with the hard manila backing?
Absolutely. Let us know which form you need printed with the hard manila backing and we will email you as estimate.

Printing Terms & Conditions on the back?
Back printing simply costs $18.00 per 1000 forms. Simply send us your terms and conditions and we will be happy to add it to the back of any of our forms or your own design. If you decide to add the terms and conditions to the back of your forms after you have placed your order online, you may have to make an additional payment for the back printing.

How well will proof match what I see on my monitor?
Most PDF proofs are simply used to review the content of the form. Different ink colors, shades, gradients do not show exactly on the monitor as they will on the end product.

If I send you a sample of my last job will you match the colors?
As wholesale printers we will do our best to match your new job to the previously printed sample, but WE DO NOT GUARANTY the match. There is no guarantee that the finished product matches the sample provided.

Is there a discount if I re-order my job?
No, All our prices are based on wholesale pricing. We offer you the best price every time.

Where can I check shipping transit times?
Once your order is shipped a confirmation will be emailed to you with your tracking number.

Will I always receive exactly the quantity I order?
Almost always. If for any reason you did not receive the correct quantity. Call us at 1-800-370-5591 and we will be more than happy to see to it that you receive what you ordered.

What if I want to change something on my order after I have approved the proof?
Once a proof is approved we do our best to send all jobs to production so that they are shipped out within 5-7 working days time frame. There for in most cases, once the proof has been approved for production it can not be stopped or changed. Still, we suggest that if such situation accrued, call us. If the job has not Been printed yet, we will be happy to help.

How do I view my proof?
All proofs are sent digitally as PDF files. If for some reason you need to have your proof faxed to you, indicate that when placing your order. If you need to download free PDF reader click here.
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File Preparation

Can I send you documents created in MS Word or PowerPoint?
Absolutely! We accept most formats

What other file formats can you take?
When placing an order online, you are able to upload PDF, JPEG & MS Word. All other file types can be emailed to us after the online order is placed. If we don't see an uploaded file with your custom printed order, we will contact you. We accept Pagemaker, InDesign, CorelDRAW!, Illustrator, Photoshop, Freehand, Word, PowerPoint, Excel, PDF, JPEG or any scanned image. 

Do I need to impose my custom design business cards 8-10-12 up?
No, send us a single layout including 1/8" for bleeds. We will do the rest.

 




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